Do you have questions?

...below are answers to some of your questions.

Frequently Asked Questions

What is Frexiq

Frexiq is an innovative booking management app tailored specifically for the beauty industry. It simplifies the process of finding and booking beauty services such as salon appointments, spa treatments, makeup sessions, photography, and more. The app connects customers with a wide range of beauty professionals, allowing them to easily schedule appointments and manage bookings all in one place.

Can I reschedule or cancel my appointment?

Yes, Frexiq offers flexibility in managing your appointments. If something comes up, you can easily reschedule or cancel your booking directly through the app. Simply go to your appointment details, choose the reschedule or cancel option, and follow the prompts. Please note that rescheduling or cancellation policies may vary by vendor, and some may have fees or time restrictions, so it's important to review these before making changes.

How do I find vendors near me?

Frexiq makes it easy to find beauty service providers in your area by utilizing your device's location services. When you open the app, you'll be able to see a list of nearby vendors sorted by proximity. You can further filter these results based on the specific services you're looking for, customer ratings, and price ranges. This ensures that you can quickly find the right vendor that meets your specific needs without any hassle.

Can I pay for my service through the app?

Absolutely! Frexiq provides a secure and convenient payment system that allows you to pay for your services directly through the app. You can choose from multiple payment options, including credit or debit cards, mobile payment solutions, or even in-app credits if you've accumulated them. This seamless payment process ensures that you can complete your booking without any extra steps, and all transactions are securely processed to protect your financial information.

How does Frexiq ensure the quality of vendors?

Frexiq is committed to maintaining high standards for the vendors listed on the platform. To ensure quality, all vendors go through a thorough vetting process, which includes verification of credentials, review of customer feedback, and adherence to professional standards. Additionally, customers are encouraged to leave reviews and ratings after their appointments, which helps maintain transparency and allows new users to make informed decisions based on the experiences of others.

How do I book a service through Frexiq?

Booking a service on Frexiq is straightforward and user-friendly. First, browse through the list of available vendors based on the services you're interested in. Once you find a provider that suits your needs, you can view their available time slots. Select a convenient date and time, confirm the details, and finalize your booking. You'll receive a confirmation message with all the details of your appointment, and you can easily manage it from your dashboard.

Is Frexiq free to use

Frexiq offers a tiered subscription model. For Customers, it is completely free, for vendors, there is free plan and use with basic features, which allow limited bookings, and management of appointments. However, for vendors who want more advanced features—such as priority booking, exclusive discounts, or personalized recommendations—Frexiq offers premium subscription plans (Basic and Pro). Each plan provides additional benefits designed to enhance your booking experience.

What services can I book on Frexiq?

Frexiq offers a comprehensive range of beauty services to cater to all your needs. Whether you're looking for a new hairstyle, a relaxing spa day, a professional makeup session for an event, or even a photographer for a special occasion, Frexiq has you covered. The app features listings from various professionals, including hairstylists, nail technicians, estheticians, makeup artists, and photographers, making it a one-stop-shop for all things beauty.

How do I become a vendor on Frexiq?

If you're a beauty service provider looking to expand your client base, Frexiq offers a great platform to showcase your services. To become a vendor, simply sign up on the app and create a detailed profile that highlights your expertise, services offered, and availability. You'll also be asked to provide some verification details to ensure credibility. Once your profile is approved, your services will be visible to potential clients, and you'll be able to manage bookings, communicate with clients, and grow your business through the app.

What should I do if I encounter an issue with a booking?

If you experience any problems with a booking, such as a vendor not showing up, a service not being delivered as expected, or any other concerns, Frexiq's customer support team is ready to assist you. You can easily reach out to customer support directly through the app, where you'll find options to report issues or contact a representative. The team is dedicated to resolving disputes and ensuring that you have a positive experience with the app, whether through refunds, rescheduling, or other solutions.

I don't see an answer to my question(s).

Explore
Wishlists
Log in
Menu
Explore
Wishlists
Log in
Menu